BWI Rate availability

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All of the BWI Rate Levels and Rate Plans active in the CRS have a clear counterpart in the protel rate configuration. Rate levels are saved as rate groups in protel and each rate plan is linked to a protel rate code.

The rate availability is controlled in protel and automatically sent to the BWI.

 

The most important facts

 

  1. Restriction values are basically used in the group level (exception being: local rates). Therefore, you should always first select a BWI rate group.

  2. Restriction values which have been set for the BWI LVLA rate group are inherited and apply for all other BWI rate groups.

  3. In the room type level, restriction values can only be used for the rate group LVLA - Level A.

  4. Only the given BWI strategies are available for BWI rate groups and rate codes.

  5. For levels B-H, it is possible to limit the number of the rooms for sale.

 

 

 

Figure 60:
Reservation > Rate availability:

In order to set a strategy, a
BWI rate group is selected.

 

 

 

The availabilities of the BWI rate codes will be basically managed in the (LVLA-LVLH) group level. Therefore, a rate group will first have to be selected when setting a strategy - see figure 60.

 

 

 

Figure 61:
Reservation > Rate availability:

In the rate code level, only the house rates can be selected.

 

The hotel’s house rates are an exception; here it is also possible to work on the rate code and detail levels. Example: When selecting the Valid for rate code, only the house rate will be offered in the drop-down list - see figure 61.

 

 

Figure 62:
Reservation > Rate availability:

For BWI it will not be possible to work on the rate code-level

 

 

Should a BWI rate group have been selected while the Valid for rate code option is active, no rate codes will be offered for selection - see figure 62.

Level A has priority!

Level A is seen as “Overall Inventory” by BWI - strategies which are set for the LVLA-Level A are therefore valid for all other BWI rate groups (LVLB-LVLH). Examples:

  • All other BWI rates are closed when the LVLA rate group is closed.

  • Has a minimum stay of 5 days been set for LVLA and a minimum stay of 3 days for LVLB, a guest will have to book at least 5 days even for a LVLB rate, because LVLA takes priority.

 

Setting Strategies

 

Level A - Strategies

 

 

 

 

Figure 63:
Reservation > Rate availability: Allocation of a rate strategy for level A

 

Strategies set for LVLA - Level A - are valid for the entire BWI rate structure.

In Front Office, open the menu item “Reservation > Rate availability.”

Select the Valid for rate group option and select the LVLA - LEVEL A rate group from the drop-down menu - see figure 63.

Afterwards, select the time-span and the weekdays on which the strategy is to be valid.

Finally, select a strategy.

The following strategies are available for level A:

  • Open: (no strategy set)

  • X Closed

  • A closed for arrivals: Rate cannot be selected for arrivals on a certain day for a defined period of time.

  • m Minimum length of stay P1 days (= Soft Close): You can block rate codes for stays below the previously defined minimum length of stay. The minimum stay is entered into the P1 field.

  • ma Minimum length of stay on arrival P1 days (= Minimum length of stay): A rate code for a certain arrival date can be determined, which has to be followed by a defined amount of room nights. The desired number of room nights is entered into the P1 field.

Click the [New] button to save the strategy.

 

Setting strategies for single room types

 

 

 

 

 

 

 

Figure 64:

Reservation > Rate availability: Room type selection for LVLA

Strategies for certain room types can only be set for rate group LVLA - Level A.

Open the Reservation > Rate Availability menu point in Front Office.

Select the Valid for rate group option and select the LVLA - LEVEL A rate group from the drop-down menu.

Click on the  button in the drop-down list for the room types.

Afterwards, select the desired room type(s) - see figure 64.

For all other rate groups (LVLB-LVLH), the selected strategy is always valid for all room types. The setting of strategies in the room type level is not possible here (the buttons for the selection of room type groups and room types are inactive).

 

 

Max Sell - number of rooms for sale

 

 

 

 

 

 

 

 

 

Figure 65:
Setting the “xP1 maximum sell of P1” strategy

 

For the Level B-H rate groups, you can set the Maximum sell of P1. Example: You would like to sell 5 rooms in the LVLB-Level B rate group.

Open the Reservation > Rate Availability menu point in Front Office.

Select the Valid for rate group option and select the (LVLB - LEVEL B) () rate group from the drop-down menu.

Afterwards, select the time-span and the weekdays on which the strategy is to be valid.

Select the xP1 Maximal sell of P1 strategy.

Enter the maximum number of the rooms to be sold in the P1 field ().

For the Level B-H rate groups, you can set the Maximum sell of P1 ().

Click the [New] button to save the strategy.

 

arrow_grey_300x450 HINT: The xP1 Maximal sell of P1 strategy is not available for Level A!

 

 

Overbookings

The number of rooms which can be overbooked can be determined for a maximum amount of 51 weeks in the Reservation > Overbooking menu point.

 

Requirements

 

The following requirements must be fulfilled before a hotel an work with the overbookings function:

  • The overbooking function must be applied for at BW; they also set it up.

  • protel BW support needs to release the overbooking function both in protel as well as in IDS, so that it can be trasmitted to BW.

 

Procedure

 

The maximum number of allowed rooms for the next 51 weeks needs to be saved once. It needs to be manually extended on a monthly basis:

  1. Access the Reservation | Overbooking menu in FO

  2. In period, enter the date so that the next 51 weeks are displayed and click on [Search].

  3. Afterwards, select all of the days. These will then be shown in blue.

  4. Then, select the [Hotel] list entry and enter the maximum number of rooms allowed by Best Western into the Rooms field (see example below).

  5. Click the [Set] button.

 

Example:

 

Afterwards, you can set an overbooking for the respective days and the allowed room types:

  1. Mark the desired day in the list (turns blue).

  2. Select the room type.

  3. To the right of it, enter the number of overbookings (Rooms field).

  4. Click the [Set] button.

The overbookings will now be sent to the Member Web by means of protel IDS. This procedure can take up to 30 minutes depending on the size of the changes made and the number of the changed or newly set days.

After this, make sure that the changes have been properly sent to the Member Web. You will be able to detect this in the Member Web by the fact that the number of rooms will be in bold and in parentheses in the "Overall" line and thus highlights the availability.

Example:

 

 

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