Standard version

Front Office Reservation Rate Availability

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Regardless of whether or not a strategy has been set, this dialog box provides a calendar-based overview of all the rates for the hotel for a particular month.

With the standard version, you can either set strategies for a rate that includes all rate code details or set strategies for each individual rate code detail.

The extended dialog box (which includes the “Yield Level” and “Rate Groups” filters) is available as of protel release 14.685.

Dialog box features

When you open the dialog box, it shows the current month by default. Use the [+] and [-] buttons to go to the next or previous months.

The table below this shows all the rates for the selected month, or all rate code details in the detailed view (see below).

The buttons at the top right of the dialog box allow you to restrict the strategy overview to a hotel (protel MPE only!), rate group, or rate code:

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Select the “View details” check box if you want to see the rates plus all rate code details; clear the check box if you just want to see the rates.

NOTE:

If you have not set a strategy, all rates will be “open”.

Click a table header to sort the table by the contents of that column. Right-click a table header to open a context menu, in which you can adjust the table view.

Procedure

NOTE: Before you begin, you need to decide whether to make your settings for the rate code as a whole OR for each individual detail. You cannot mix and match the two! Do NOT select the “View details” check box unless you are sure you want to manage the rates at rate code detail level!

  1. First enter the month for which you want to see the rate breakdown. Click the [+] and [-] buttons to go to the next or previous month.

    You can assign a strategy to every rate code or rate code detail that is displayed in the overview.

  2. Select a rate code/rate code detail. (Use the Ctrl key to select multiple or all rate codes/rate code details.)

  3. In the lower part of the window to the right, define the period for which you want to apply the strategy:

  4. Then, from the “Strategy” drop-down list, select the type of rate block and - if required – enter a parameter in the “P1” and/or “P2” boxes.

  5. Click [Set] to confirm.

  6. The block will then be indicated in the list by a key.

The [Publish to GDS] button is available for selection only if you are connected to a GDS (global distribution system). Click this button to transfer the changes to the GDS.

Description of the different strategies

To be able to use all the strategies described here, you need protel release 14.183 or higher.

- Open

Description: Rate is available. (All rates are available initially.)
Parameter: None
Key:  "-"

X Closed

Description: Rate is not available. (Closed rates cannot be used on defined days or during defined periods.)
Parameter: None
Key:  “X”

A Closed for arrivals

Description: Rate cannot be selected for arrival on a day within the defined period. You can use this, for example, to block cheaper rates for arrivals if higher paying guests wanting longer stays (for example, trade fair guests) will potentially be arriving on this date.
Parameter: None
Key:  “A”

M Minimum stay P1 days

Description: You can block rate codes for stays below the defined minimum length of stay.
Parameter: P1 = Number of days for the required minimum length of stay
Key:  e.g. “m3” (for a minimum stay of 3 days)

ma Minimum length of stay on arrival P1 days

Description: You use this strategy to define a set number of nights in combination with a specific arrival day for a rate code.

Parameter: P1 = Length of stay (number of nights)

Key: e.g. “ma3” (Minimum stay 3 days when arriving on a Wednesday)

mr Minimum remaining length of stay P1 days

Description: If a stay extends beyond a certain day, you use this strategy to define how many nights have to follow this day to be able to post this rate.

Parameter: P1 = Minimum number of days for remaining length of stay

Key: E.g. “mr2” (remaining length of stay must be at least 2 nights)

P1-P2 Stay length must be between P1 and P2 days

Description: This rate code will only be available for a length of stay that is between the values entered. This blocks rates for stays of a specific length. The rate will then only be offered for reservations that do not fall within this period.
Parameter: P1 = Minimum length of stay and P2 = Maximum length of stay
Key:  e.g. “2-7” (Stay of at least 2 days and a maximum of 7 days)

PP1 Minimum of P1 adults

Description: Blocks rates for reservations below a defined minimum occupancy.
Parameter: P1 = Minimum occupancy (number of adults)
Key:  e.g. “P2” (for a minimum number of 2 adults)

#P1 Open when staying P1 days or a multiple of P1

Description: This strategy is intended for special (cyclical) offers in conjunction with a specific length of stay (or multiple of this). If, for example, the offer is seven nights for the price of six, postings on this rate code are possible only for stays of 7/14/21 days and so on. If you also restrict the arrival to a specific weekday, this rate can only then be applied for stays starting from the defined day of that week.

Parameter: P1 = Valid stay (number of days or multiple thereof)

Key: #7 (for the example given above)

PP1 Minimum of P1 adults

Description: Blocks rates for reservations below a defined minimum occupancy.

Parameter: P1 = Minimum occupancy (number of adults)

Key:  e.g. “P2” (for a minimum number of 2 adults)

xP1 Maximum sell of P1 (SQL only)

Description: Restricts the number of postings on a particular rate.
Parameter: P1 = The maximum number of rooms to be sold for these rate codes
Key: e.g. “x10” (This rate code can be applied a maximum of ten times only.)

oP1 Closed if occupancy exceeds P1 percent (SQL only)

Description: Rate codes can be blocked once a specific occupancy is reached.
Parameter: P1 = The percentage occupancy from which this rate code will no longer be offered
Key: e.g. “o40” (from an occupancy of 40 percent)

oP1-P2 Open when occupancy P1-P2 percent (SQL only)

Description: For controlling rates depending on occupancy.
Parameter: P1 = Percentage occupancy from which the rate code is available / “P2” = Percentage occupancy up to which the rate code is available.
Key: “o80-90” (open for an occupancy of between 80 and 90 percent).

odP1-P2 Closed at occ. >P1 or P2 days before arrival (SQL only)

Description: This option combines “Closed if occupancy exceeds P1 percent” and “Number of days before arrival”. This means that you can define that this rate code is to be closed once a specific occupancy is reached OR from a specific number of days before the guest’s arrival.
Parameter: P1 = The percentage occupancy from which this rate code will no longer be available / P2 = The number of days prior to an arrival date from which this rate code can no longer be applied
Key: e.g. (40% / 6), this means that this rate code is closed if occupancy > 40% OR when the arrival date is < than 6 days away.

rtoP1 Closed when room type occupancy exceeds P1 percent (SQL only)

Description: Allows you to manage your rates on the basis of an occupancy of a defined room type (= number of existing reservations for the requested room type * 100 / total number of rooms of the requested room type).

Parameter: P1 = Percentage room type occupancy

Key: e.g. “rto80” (rate code availability closed from 80% total occupancy).

a1P1 Closed >P1 days before arrival (SQL only)

Description: For early bird offers: A rate is no longer available if there are fewer than P1 days remaining prior to the arrival date.

Parameter: P1 = Number of days prior to arrival

Key: a2P1