Front Office help revision date: 2023-09-21
This chapter provides general information about using the online help for protel.
Our protel hotel management systems keep evolving with the growing needs of our clients. Despite their complexity, however, they remain highly flexible and adaptable at the core. In fact, our software solutions are as unique and individual as the requirements of the companies that use them. This makes it extremely difficult to provide a manual that is perfectly “tailored” to the needs of each and every hotel. While we took great care to explain all features of the software in detail, the individual steps and workflows may vary across hotels depending on their company structure and specific configuration of the software. It should therefore be noted that both the online help and this manual are not intended as a replacement for comprehensive on-site user training.
Do some of the instructions seem difficult to follow? Are you not finding the information you need? We always welcome ideas, comments and suggestions for improvement. Please send us an e-mail message at documentation@protel.net. We look forward to your feedback!
To navigate the online help, use the start page, the table of contents or the index.
Start page: The start page for the online help provides a general overview of the help topics that may be of interest to the various users of protel. Click a topic in the list to access the relevant section of the online help.
Contents: Click a folder or a page in the table of contents to open the relevant help topic in your browser.
Index: Click the Index tab in the left pane of the online help window to access the subject index. Double-click a keyword to go to the linked help topic. You can also enter a search string to search for in the subject index.
The protel online help includes a powerful full-text search function. To use this, click the Search tab in the left pane of the online help window and then enter the terms you want to find. Press the <Enter> key or click the [List Topics] button to start the search. The results list that appears shows all topics containing the search string. Truly clever: If you open the topic from the results list, the search string is even highlighted in blue within the topic.
Your feedback will be more than welcome. Please click the Feedback button at the top of the window if you have any questions about a topic in the online help, want to send us your ideas or suggested improvements, or need to notify us of errors.
This will automatically launch the e-mail client installed on your computer and create an e-mail message addressed to our editorial team. The address, subject line, and reference ID will all be entered automatically. You simply need to enter your question or comments and click the Send button.
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A note that provides important background information |
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Please note: Important! |
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Associated topics / additional information |
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Go to the next higher level (only on very long pages) |
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Refers to available user rights |
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Indicates additional settings to expand or amend a feature |
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Indicates new features |
We strive to keep the information in the online help up to date at all time. As a result, we update and review the online help content at regular intervals as product development progresses. This ensures that you always have an up-to-date online help available to support you in your work with protel HMS. For a current change history and information on the latest features, please refer to the New features section.
The protel for Windows™ software program and documentation were carefully prepared and reviewed. protel hotelsoftware GmbH does not assume any liability for possible damages that may result from the use of the software or the documentation or from potential errors contained therein. protel hotelsoftware GmbH disclaims all warranties relating to this documentation, including any implied warranties of merchantability or fitness for a particular purpose. In addition, unless explicitly warranted in writing, no warranty, express or implied, is given as to the compatibility of this software with any other software or hardware components. These terms, without express notification, also refer to any future updates and amendments. The online help system or parts of thereof is subject to change or update without notice.
This online help may not be copied or reproduced, in whole or in part, in any form or by any means without the prior written permission of protel hotelsoftware GmbH. Please note that optional modules such as “Banquet” and “Sales & Marketing” provide additional features. Refer to the respective manuals for more information.
Microsoft is a registered trademark and Windows and other program names are trademarks of Microsoft Corporation. Other names may be trademarks or registered trademarks of their respective owners.
