Introduction

What is the protel Housekeeping app?

This native app connects housekeeping staff, maintenance staff and the front office team, and speeds up the exchange of information related to the status of rooms.

All data is continuously synchronized with protel. In areas of the hotel that don’t have WLAN, you can switch to offline mode. As soon as the device is back in an area that has WLAN, changes are sychronized.

What is this help document about?

The online help has all the information you need to use the protel Housekeeping app. The screenshots and other elements are optimized for viewing on an iPhone or iPod. Specifically, you’ll find out:

Which functions the app offers
How you can configure every feature individually per user group
How you can work in offline mode

Relevant information

You can find additional information in the following documentation:

protel Front Office User’s Guide

Update information

Please note that a new version of the app may require you to update your protel SPE or protel MPE, as well as the protel Web Services. If you have any questions, please contact your protel partner or protel Support.