Pane - Guest

[Navigator > Guest]

This pane shows information that was stored in the guest profile.

Name:

Last name from the guest profile (Address tab).

First name:

First name from the guest profile (Address tab).

Company:

Company 1 from the guest profile (Pers. Data tab). The company name is for information purposes only. The reservation is not assigned to a company profile.

Street:

Address 1 from the guest profile (Address tab).

Zip/City:

Zip code and city from the guest profile (Address tab).

Birthdate:

Birthdate from the guest profile (Pers. Data tab).

Remarks:

Remarks from the guest profile (Requests tab).

VIP:

VIP status from the guest profile (Marketing tab / Sales Data tab).

 

NOTE:

Any data that is modified here will also be modified in the guest profile!

If you need to assign a reservation to a different guest, do NOT overwrite the name on this pane! To assign a reservation for a different guest, click the [Change name button] in the list on the right.

 

Available user rights

201

FO Navigator (edit guest)

This right is required to be able to edit the guest data within the navigator directly. If users do not have this right, all editable guest data fields will be grayed out.

349

FO Navigator - Replace guest name

If this right is revoked, the user will be informed that the name cannot be overwritten. Users that do have this right have to confirm a confirmation prompt after overwriting the name.

This setting works only in conjunction with XSetup “Ovewrite name in guest profile”. Ask the Support team about implementation.  

239

FO Change reservation colors in room plan

This right controls access to the “Traces” transaction in the tree view.