Guest profile
Guest profile overview |
Front Office Guest profile
A guest profile is created for every “contact” that exists within protel, irrespective of whether it a guest, company, travel agent, or reservation office. The important information relating to each contact is stored on several tabs.
protel assigns all profiles to groups comprised of a specific contact type, which allows you to sort and find different contacts more easily.
The following groups exist:
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Private |
For private guests who generally make their own reservations on their own account. |
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Companies |
For companies that make reservations for their staff. These profiles are mostly used as master profiles. |
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Travel Agents |
For travel agents through which reservations are made. |
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Groups |
For private tour groups or groups of company employees. In other words, groups that usually arrive and depart together and have similar booking details. |
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Source |
For reservation offices through which reservations are made. |
Each action in the system always starts with a guest search. The guest search helps you to find existing guests or create new guest profiles.
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If a user right is revoked, the user will not be able to access the relevant function. |
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53 |
FO Guest Files |
Authorizes the user to access the guest profile |
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863 |
FO Guest profiles - Open private profiles |
Authorizes the user to open guest profiles |
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864 |
FO Guest profiles - Open company profiles |
Authorizes the user to open company profiles |
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865 |
GO Guest profiles - Open group profiles |
Authorizes the user to open group profiles |
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866 |
FO Guest profiles - Open travel agency profiles |
Authorizes the user to open travel agency profiles |
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867 |
FO Guest profiles - Open source profiles |
Authorizes the user to open source profiles |
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868 |
FO Guest profiles - Edit private profiles |
Authorizes the user to edit private profiles |
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869 |
FO Guest profiles - Edit company profiles |
Authorizes the user to edit company profiles |
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870 |
FO Guest profiles - Edit group profiles |
Authorizes the user to edit group profiles |
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871 |
FO Guest profiles - Edit travel agency profiles |
Authorizes the user to edit travel agency profiles |
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872 |
FO Guest profiles - Edit source profiles |
Authorizes the user to edit source profiles |
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873 |
FO Guest profiles - Add private profiles |
Authorizes the user to edit private profiles |
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874 |
FO Guest profiles - Add company profiles |
Authorizes the user to create company profiles |
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875 |
FO Guest profiles - Add group profiles |
Authorizes the user to create group profiles |
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876 |
FO Guest profiles - Add travel agency profiles |
Authorizes the user to create travel agency profiles |
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877 |
FO Guest profiles - Add source profiles |
Authorizes the user to create source profiles |
Continue to the guest profile tabs
New since version 2013.16.690 of 1/22/2013: