Chance Sales

Front Office Cash Register Chance Sales

A chance sale allows you to issue passerby invoices to guests who are not hotel guests but who require a receipt. Passerby invoices are issued without reference to a reservation.

The invoice created does not differ visually from a regular room invoice. All functions within the invoicing dialog box are the same as for a regular room invoice, and the process for paying off the amount is the same.

Creating a passerby invoice

We recommend creating a guest with the name “passerby” in the system data for use as a recipient of passerby invoices.

1. In the “Cash Register” menu, click “Chance Sales.”

2. From the guest search, select “passerby” as the invoice recipient. Only change the recipient if this is expressly required.

3. If no cash registers are active, the system displays the window for selecting a cash register. If different cash registers are available, enter the cash register number and a password if required.

4. When the “Post charges” dialog box opens, post the relevant charge/article to the invoice.

5. Once you have entered the postings, click [OK] to view the payment dialog box. Select the payment method from the drop-down list and click [OK] to confirm. The invoice is then printed.

6. To make corrections, click the Cancel button in the “Post payments” dialog before clicking [OK] to confirm. This opens the Invoicing dialog box, where you can make changes or enter additional postings. Click [Check Out] to return to the payment dialog box.

Editing a passerby invoice

You can return to passerby invoices to edit them until the end-of-day routine has been completed:

In the window that opens for the departure list (F7), select the Include departed guests? option and the Acct. check box. When you select these settings, passerby invoices are also included in the list. You can then use the Navigator (right-click the chance sale) to make the required changes to the invoice.