DC Menu

To open the DC (double-click) menu:

Click the [DC Menu] button in the Navigator
Double-click a reservation in the Room Plan or
Double-click a reservation in the reservation list.

The double-click menu lists all the actions that are also available within the room plan plus additional functions.

Always use this function for modifying reservation data because changes made here are also queried for any group members of a reservation.

The pane on the right displays the current reservation data.

The pane on the left contains the editable settings for the reservation. Simply select the relevant action and click OK to confirm and run the transaction.

Check In	Performs check in.
Check Out / Invoice	Select this check box on the guest’s date of departure to access the guest’s invoice. If you try to complete this transaction before the date of departure, you will receive an error message advising you that the guest is not departing today. For an advanced invoice, interim invoice, or early departure, go to “Cash register - Invoice” or, if you are in the Navigator, choose Invoice.
Alter Arrival	Change the arrival date (departure date remains unchanged). Select the check box, double-click in the date box and enter a new date. For group reservations, if you complete this function for the Group Master you can execute it for all group members in one go.
Alter Departure	Select this check box to change the departure date, following the same procedure as the Alter Arrival check box. Double-click the date and enter a new departure date. For group reservations, if you complete this function for the Group Master you can execute it for all group members in one go.
Shift reservation	Select this check box to move the reservation To a different room by selecting the “Shift reservation” option and choosing a different room in the box to the lower right To a different period (a few days in the future, for example) by selecting the “Shift reservation” option and changing the arrival date in the box to the lower right. In this case, the date of departure will also be changed accordingly. To a different period and room by selecting the check box and choosing a different room and arrival date in the subsequent fields:
Move	If the guest moves to a different room during their stay, you need to select this check box, select the new room number from the drop-down list, and enter the move date in the date box.
Move and extend	If the guest wishes to extend their stay, and has to move to a different room as a result of this, you need to select this check box, enter the new room number and the new date of departure. The stay will be extended until the date of departure given; the move will take place on the original date of departure.
Cancel reservation	Select this check box to cancel a reservation. In the subsequent dialog box, choose a reason for cancellation (created in the system data) and enter supplementary text, if required.
Void CI status	Select this check box to remove the checked in (CI) status for a guest. This option is not possible if charges have already been posted to the invoice.
Delete blocking reservation	Select this check box to remove a block from a room. You can also go to “Reservation”, “Block/Unblock Rooms” to block a room.
Copy	If you have regularly recurring reservations, you can use this function to copy over the details, so that you do not need to enter the same data again. Click “Copy” and choose [OK] to confirm. Copy frequency: How often is the reservation to be copied? Example: “Monthly” would create a copy every month in the copy period selected below; for example, from day 11-14 of every month Quantity: Quantity of copies to be created (usually 1) Copy period: The period for which the copies are to be created. If you want protel to create copies for the rest of the year, you would enter today’s date in the first box and 31.12. in the second. Options: The right window pane lists the options (information) that you can choose to include in the copy/ies. Once you have made your selection, click [Create copy data]. The created copies are shown in the left pane with the arrival date and weekday. Right-click one of these days to open the context menu from where you can edit the list. Use the “All” or “None” functions to select or deselect all the entries in the list. Choose “Add” to add additional reservations to the list (a dialog box appears for you to enter the arrival date). You can also use the “Edit” function to edit the arrival date for individual reservations. Click [OK] to complete the process. Confirm the subsequent prompt to view all the created reservations. Select the “Show reservation list after copy process” if you want the reservation list for this profile to be opened immediately afterward.
Copy	You can only copy reservations allocated to a specific room. You cannot copy reservations that have been split across more than one room (due to a move for example).

TIP!

Go to “Options > Enter moves” to view a list of all pending moves for today’s date. In this list, you can flag a move as complete; for example, to block the phone line in the old room and activate it in the new room.

	Available user rights (DC menu)
309	FO Double click menu	Controls access to the DC menu.
84	FO Alter date of Arrival/Dprt	Required for users to be able to modify the arrival or departure date.
85	FO Shift reservation	Controls access to the “Shift reservation” function.
86	FO Move	Required for users to be able to move a reservation to a different room.
87	FO Cancellation	Required for users to be able to cancel a reservation.
88	FO Cancel Check In Status	Required for users to be able to remove the checked in status for a guest.
330	FO Void CI	Required to be able remove the checked in status.
228	FO Copy reservation	Controls access to the “Copy” function in the DC menu.

	Available settings (DC menu)
Version 2014.18.122 Upon request, a popup window can be activated requiring the user to enter a reason for the move. Various reasons for a move can be entered into the system data: protel SD > Reservation > Reservation codes >Reservation move codes.